House Cleaning Services Australia

A standard house clean is the routine occupied-home job — kitchens, bathrooms, bedrooms, living areas, hard floors mopped, surfaces dusted, beds made. A deep clean runs at 1.5× to 2× the time and adds inside oven, inside fridge, inside cupboards, exhaust fans, light fittings, ceiling fan blades, baseboards, doors, A/C vents, internal windows and tracks, and blinds. Recurring weekly or fortnightly bookings use the standard scope; one-off deep cleans use the extended scope.

Australian house cleaning starts at a $186 GST-inclusive minimum for a small maintained occupied property at the standard scope. From there it scales with bedroom count, bathroom count, living area count, kitchen size, frequency, and condition. A 3-bedroom 2-bathroom home on a fortnightly schedule typically lands above the minimum; a one-off deep clean of the same property quotes higher again. Every quote is written, itemised, and GST-inclusive — no hourly creep.

Independent house cleaners on Urgent Pro bring their own equipment and cleaning products by default — vacuum, mop, microfibre cloths, surface cleaners, bathroom products, kitchen products. If you'd prefer the cleaner uses specific products for allergy, asthma, pet, or environmental reasons, request it at booking and supply your own. Either way is fine and the price doesn't change.

Yes — recurring bookings are matched on a best-effort same-cleaner basis where the provider can commit to the schedule. Because the cleaners on Urgent Pro are independent professionals running their own businesses, ongoing availability is the provider's, not a platform guarantee. If your assigned cleaner is unavailable for a particular visit, the platform offers a replacement of equivalent verification — and you can confirm before the visit.

A standard clean of a 2-bedroom 1-bathroom apartment typically takes 2 to 3 hours; a 4-bedroom 2-bathroom house takes 3.5 to 5 hours. The variable is condition more than size — a property cleaned every fortnight goes much faster than the same property after a four-week gap. A one-off deep clean of either property runs at 1.5× to 2× those times. The written quote includes the expected duration.

No — most customers leave a key, leave a lockbox code, or grant building access through their strata or concierge. The cleaner's name and ABN are on the booking confirmation before they arrive, so you know exactly who is entering the property. If you'd prefer to be home for the first visit to walk through priorities, that's normal and recommended for recurring bookings.

Yes — skip a week or reschedule any individual visit by contacting the platform before the scheduled date. The recurring schedule stays in place for the visits after. Cancellation timing follows the standard policy: notice given before the cut-off avoids fees; cancellations inside the window may attract a fee per the Refunds, Cancellations & Complaints policy.

A standard regular house cleaning service excludes inside ovens, inside fridges, inside cupboards, internal window deep-clean (frames and tracks), external windows at height, wall washing, mould remediation in silicone or grout, biohazards, pet waste, garages, balconies, outdoor entertaining areas, and pest control. Most of these can be added as a deep-clean add-on or quoted as a variation at booking. Carpet steam cleaning is a separate service category with its own scope and warranty.