How much does rubbish removal cost? +
Pricing is quoted against the volume, the item types, the access, and the disposal route. Small van loads typically start lower than a half-tipper or full-tipper load, and heavy items (mattresses, fridges, washing machines) carry per-item disposal fees at the transfer station. Every Urgent Pro booking is quoted in writing before pickup so the cost is locked before the truck arrives.
What items can a rubbish removalist take? +
Standard household waste, furniture, white goods, e-waste, green waste, packing materials, and light non-structural construction waste from minor renovations. Items that require declaration in advance include asbestos, chemicals, gas cylinders, refrigerants, sharps, and commercial-quantity tyres, these route through specialist licensed disposal channels.
Green waste vs general waste pickup, what’s the difference? +
Green waste, branches, prunings, hedge clippings, soil, turf, and leaves, is separated at the transfer station for composting where possible. General waste covers furniture, household clutter, and mixed loads that sort at the depot for landfill or recycling. Both categories can be booked in a single visit; the quote reflects the disposal route for each load.
Can I book rubbish removal before moving out of a rental? +
Yes, rubbish removal before moving out is one of the most common booking patterns. Clearing furniture, garage contents, and built-up clutter before the move lets the removalist focus on the items going to the new property, and gives the end-of-lease cleaner an empty space to work in. Same-week pickup is usually achievable across all five cities.
How do you handle e-waste and white goods disposal? +
E-waste, TVs, computers, monitors, printers, small electronics, goes to dedicated e-waste recycling facilities under state-based product stewardship schemes. White goods (fridges, washing machines, dryers) are routed for component recovery and refrigerant degassing where required. Both attract per-item disposal fees at the licensed depot, included in the upfront written quote.
How quickly can a same-week rubbish collection be booked? +
Same-week rubbish collection is the standard turnaround across the five cities. Next-day and same-day pickup is often available subject to contractor availability and surcharges published in the pricing policy. Larger jobs, full house clear-outs, deceased estates, multi-truck loads, may need a one or two day lead time to confirm the right vehicle and crew.
Do I have to be home for the pickup? +
Not always, if the items are accessible from outside the property (front yard, kerbside, open garage) the pickup can proceed unattended with photo documentation of the load before departure. For inside-the-property loads, an adult over 18 should be present to confirm scope and sign off the disposal docket on completion.
What if the load is bigger than the original quote? +
Scope variations are handled per the pricing and variations policy. Variations up to $50 may be approved by the contractor on the day; variations between $50 and $200 require customer approval by phone, SMS, or email before extra work proceeds; variations above $200 need written customer approval. No work outside the original quote starts without authorisation.