Phone
1300 105 453
7 days a week, 7am – 7pm AEST. Call for urgent enquiries, quote follow-ups, complaints, or warranty claims.
Call nowContact Urgent Pro
Get in touch with Urgent Pro for bookings, quotes, complaints, warranty claims, or any other enquiry. We are your single point of contact for everything related to your booking, talk to us, not your provider directly.
How to reach us
Three ways to get in touch, pick whichever suits the moment. Customers come through the quote form or phone; providers apply through a separate channel.
1300 105 453
7 days a week, 7am – 7pm AEST. Call for urgent enquiries, quote follow-ups, complaints, or warranty claims.
Call nowSubmit your service requirements via the form above and we will match you with a verified provider in your area. Most enquiries receive a response within 24 hours.
Use the form aboveAre you a service provider looking to receive bookings through Urgent Pro? Apply to join our network of verified independent contractors.
How to joinBusiness information
Urgent Pro is the trading name of WA Elite Services Pty Ltd, a registered Australian company operating as a booking agency for verified independent home-service contractors.
Verified providers active across five Australian cities. Tap a city to see local services.
Prepare your enquiry
A faster, sharper quote starts with a few details upfront. Use the checklist below before submitting your enquiry.
Have the following ready before you submit your enquiry:
Have the following ready before you submit your application:
Your single point of contact
If something goes wrong with your booking, contact Urgent Pro first. We are your single point of contact for all complaints, warranty claims, refund requests, and damage claims. We will work with your provider on your behalf.
This protects your rights under the Australian Consumer Law and ensures every issue is logged, assessed, and resolved through a documented process.
Common questions
Quick answers to the questions we hear most often when people first get in touch.
We aim to respond to all enquiries within 24 hours. Urgent matters and same-week service requests are prioritised. If your enquiry is time-sensitive, please call us on 1300 105 453 for the fastest response.
Contact Urgent Pro, not your provider directly. We are your single point of contact for all complaints, warranty claims, and refund requests. Full details on how complaints are handled are in our Refunds & Cancellations Policy.
Our phone line operates 7 days a week, 7am – 7pm AEST. Outside those hours, submit your enquiry via the quote form and we will respond when we open.
Ready to book?
Quotes are free, GST-inclusive, and your provider’s name and ABN are confirmed before anyone arrives at your door.
WA Elite Services Pty Ltd trading as Urgent Pro · ABN 63 631 357 858 · Perth WA