Consumer Rights
All Consumer Rights articles
Consumer Rights
How to Check an ABN, and Why It Matters When You Book a Home Service
There is a difference between a registered business and a business with the required insurance and licensing. Checking a provider’s ABN takes 30 seconds…
Read article → Consumer RightsWhat to Do if a Cleaner Damages Something in Your Home
The first action in any damage claim is photo documentation. That’s what most people should do when something is damaged in a clean. Most…
Read article → Consumer RightsInsurance, Police Checks and Vetting: What to Ask Before You Book
A police check is one element of a much larger picture, and on its own it tells you less than most people expect. What…
Read article → Consumer RightsWhat an Urgent Pro Service Warranty Actually Covers
When you book a service through Urgent Pro, two legal safeguards are immediately in effect. The first is the Australian Consumer Law (ACL), which…
Read article → Consumer RightsYour Rights When a Home Service Job Isn’t Done Properly
Every home service booked in Australia, from a house clean to a handyman job, comes with automatic consumer guarantees under the Australian Consumer Law…
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